European financial technology provider payabl. has expanded its relationship with Visa to extend access to real-time dispute management tools for merchants across the UK and EU.

"Our collaboration with Visa brings merchants faster resolution, fewer chargebacks, and a better experience for their customers,” said Oleg Stefanets, Chief Risk Officer at payabl.

Through the collaboration, payabl. will offer Visa’s Rapid Dispute Resolution (RDR) services, enabling merchants to resolve disputes automatically at the pre-dispute stage and help prevent costly chargebacks before they happen. The solution also helps enhance the customer experience by enabling merchants to issue refunds virtually.

The collaboration strengthens payabl.’s commitment to providing greater control and visibility across the entire payments lifecycle. By integrating Visa’s post-purchase capabilities directly into payabl.one, merchants can manage disputes and oversee RDR activity from the same all-in-one platform they use to handle online and in-person payments, multi-currency business accounts, and payouts.

“In payments, every second counts. Our collaboration with Visa brings merchants faster resolution, fewer chargebacks, and a better experience for their customers,” said Oleg Stefanets, Chief Risk Officer at payabl. “By embedding pre-dispute automation into payabl.one, we’re reducing friction where it matters most: after the sale. Alongside our fraud monitoring capabilities, this helps merchants reduce dispute ratios. It’s another step in our mission to make money flow, giving businesses clarity and control across every transaction.”

“Proactively managing disputes is critical to reducing their impact on merchants’ businesses,” said Dan Parsons, Head of Acceptance Sales, Visa Europe. “Together with payabl., we’re enabling European merchants to automatically address their disputes earlier in a way that minimises disruption and helps build the trust needed to support their long-term growth.”

Visa’s Rapid Dispute Resolution enables merchants to auto-decision pre-disputes in real time, helping lower dispute ratios, improve operational efficiency, and preserve customer trust.

The collaboration aligns with payabl.’s strategic focus on building an intuitive control layer for merchants, combining expertise, transparency, reliability, and control across all stages of the payment flow.