23 December 2025 | Tuesday | News
Picture Courtesy | Public Domain
Penguin Ai, a health care artificial intelligence (AI) company, announced a collaboration with FTI Consulting, Inc., a global business advisory firm, to help healthcare providers strengthen revenue cycle performance and reduce administrative burden. By integrating Penguin Ai's platform into FTI Consulting's revenue cycle management (RCM) transformation work, the collaboration will help deliver faster throughput, reduced rework, and improved performance.
The collaboration enables FTI Consulting's healthcare practice to leverage Penguin Ai's purpose-built healthcare AI platform for its RCM transformation engagements, helping clients accelerate cash flow, reduce administrative friction, and improve operational efficiency at scale. Penguin Ai's platform transforms claims denial management and appeals workflows by leveraging AI-powered automation, monitoring and intelligent routing.
As part of the collaboration, FTI Consulting will provide Penguin Ai access to its deep expertise in revenue cycle operations across large integrated delivery networks, physician enterprises, and private equity–backed provider organizations. This combined approach will support faster deployment of Penguin Ai's agents in real-world RCM environments and strengthen market credibility through alignment with a global advisory leader.
"Having led organizations of 5,000+ people and served as chief data officer in multiple enterprises, I've seen firsthand that successful technology adoption isn't just about the tools. It's about change management," said Fawad Butt, CEO of Penguin Ai and former CDO at Kaiser Permanente, United Healthcare and Optum. "That's why collaborations like this matter. FTI Consulting brings the workflow and workforce expertise needed to help providers integrate AI into their operations and realize measurable impact at scale, while Penguin Ai delivers the purpose-built, healthcare-native technology foundation that makes that transformation faster, safer, and more sustainable."
The collaboration enhances FTI's RCM transformation work by incorporating next-generation AI capabilities that help improve throughput, augment staff capacity, and deliver measurable improvements in cost-to-collect and denial reduction. By integrating Penguin Ai's platform directly into its managed services offerings, FTI can deliver more scalable, high-performing operating models and help strengthen long-term financial outcomes for its provider clients.
Fintech Business Asia, a business of FinTech Business Review
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