Bank of America’s CashPro App Hits Record Growth as Mobile Becomes Mission-Critical for Treasury Operations

09 April 2026 | Thursday | News

20% surge in usage and $1.2 trillion in approved payments highlight rising demand for real-time insights, AI-driven decision-making, and secure mobile workflows among global corporate clients
Picture Courtesy | Public Domain

Picture Courtesy | Public Domain

Bank of America announced that its CashPro App has become an indispensable platform for corporate and commercial clients, attracting a record number of sign-ins and growing 20% year over year. Last year, clients approved a record $1.2 trillion in payment value through the app—an average of $38,000 every second—underscoring the scale of activity and the app's integral role in day‑to‑day treasury operations across industries and geographies.

"The CashPro App has been our saving grace," said Daylon Bailey, Treasury Operations Manager of Highgate Hotels and member of the CashPro North America Board. "It helps me make decisions everyday – including whether to approve someone's access, or to release a wire. For payment approvals, I may not be near my laptop, but if I am expecting a payment that needs to go out, I can pull out my phone and quickly validate information without delay.

 

"Mobile has moved from convenience to necessity—serving as a powerful companion to established treasury operations as clients navigate market volatility, evolving workforce expectations, and rapid advancements in mobile-native security and AI," said Jennifer Sanctis, CashPro Product Executive at Bank of America. "These forces are reshaping how treasurers work, and mobile has set itself apart by providing immediate access to information for critical decision-making in moments that matter."

  • Demand for real-time visibility and AIdriven insights: The CashPro app delivers instant access into cash positions, balances, and – since November 2025 – Investment Grade Bond market data through Capital Markets Insights and its AI‑driven Trade Evaluation Driver score helping finance teams assess market conditions and relative value directly from their mobile device.
  • Adoption of biometric authentication via QR Sign In: Enabling a seamless, secure connection to CashPro Online and extending familiar consumer experiences – such as QR codes and biometrics – into high‑value commercial banking workflows.
  • Preference for push-based workflows over email: In-app push alerts and approvals via the CashPro Mobile Token provide stronger security and faster response times compared to traditional email-based notifications, which remain more vulnerable to spoofing.

"Clients have been clear about what they need from us—speed, resilience, and uncompromising security," said Winnie Chen, head of Global Payments Solutions APAC at Bank of America. "Their feedback, combined with a rapidly evolving industry landscape, continues to shape how we invest in the CashPro App—expanding mobile capabilities that give clients confidence to act quickly and securely, wherever their business takes them."

 

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