SimplePin to Automate Billing and Payments for Sahouri Insurance, Enhancing Efficiency and Client Experience

12 December 2025 | Friday | News

With white-labeled portals, automated follow-ups, and integrated reconciliation, Sahouri unlocks a streamlined receivables workflow built for complex, multi-carrier operations.
Picture Courtesy | Public Domain

Picture Courtesy | Public Domain

SimplePin, the only Enterprise grade platform purpose-built to automate the full insurance receivables lifecycle, announced that Sahouri Insurance, based in Tysons Corner, Virginia, has chosen SimplePin to power and automate its payment process, streamlining operations and improving efficiency across its back office.

Sahouri Insurance is an independent, family-owned agency that works with over 300 carriers to serve clients with diverse and often complex needs. Prior to SimplePin, the agency used a mix of payment tools to accept premium payments, while also was receiving multiple types of clients, which left billing and reconciliation largely manual and very laborious. This process required time-intensive data entry, risked missed billings, and limited the ability to proactively manage receivables.

With SimplePin, Sahouri will now automate key steps in its receivables process, including:

  • Automated client billing for agency bill accounts with a white labeled client portal
  • Auto Follow-Up's for collections and decrease the days of sales
  • Seamless payment posting and reconciliation directly within Applied Epic
  • Eliminate manual workload for accounting, CSR's and Account Executives, freeing them to focus on value-added activities

"Automation was our number one priority," said Douglas McLellan, Controller of Sahouri Insurance. "With SimplePin, we're eliminating the risk of missed billings, reducing manual data entry, and giving our team more time to focus on what matters most — serving our clients. The ability to automate the entire billing and payment lifecycle, while still accommodating our unique client needs, is a game-changer for us."

"We're thrilled to welcome Sahouri Insurance to the SimplePin family," said Metod Topolnik, CEO of SimplePin. "They recognized that full automation, from client billing through reconciliation, is essential to running a modern, efficient agency. We're excited to help them reduce manual work, improve accuracy, and strengthen client relationships through a better payment experience."

 

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